Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original, eco-friendly packaging.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive an authorization form.
Prepare the Package
Securely pack the items in their original box, ensuring all glass components are padded to prevent transit damage.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing